Payment & Shipping

Please allow up to one working day for order processing and dispatch.

Payment

Secure online payment through Viva.com is available. When pickup from store is selected, customers may also pay at the store with no additional charge. Cash on delivery is not currently offered at checkout.

Free local delivery and pickup

We deliver free of charge to postcodes 11521–11528 and 15771–15773. Free pickup from store is available to customers from every area in Greece.

Delivery across Greece

Courier and BOX NOW cost €3.00 including applicable VAT for product orders below €35.00. From €35.00 in products, delivery is free. The threshold is calculated after coupons and excludes shipping and gifts.

BOX NOW is shown only where supported by the locker network.

Orders and opening hours

You can also order by phone on +30 210 699 5097, through Facebook Messenger or Instagram Direct Message.

Daily: 08:00–17:00.

Returns & exchanges

We will replace a defective product at our expense when you notify us within two days of delivery. The product must be returned within 28 days of receipt. Prior approval from customer service is required before sending a return. Returned or exchanged products must be in excellent condition. Processing normally takes three to five days after receipt.